| Arbitration: |
This
is a conflict settlement process in which the disputants agree
to surrender their right [on how the conflict should be resolved]
to a third party. The latter determines how the conflict should
be resolved and the outcome of his resolution process has the
backing of the law. |
| Conciliation: |
The
process of a third party [the conciliator] moving forth and
backward between disputing parties with a view to making them
to keep the peace through a cessation of further hostility. |
| Conflict: |
Disagreement
between two parties |
| Conflict
Escalation: |
Upward
movement of a conflict situation [in terms of rigidity of positions
or associated violence]. |
| Conflict
de-escalation: |
Downward
movement of a conflict situation [in terms of soften positions
and less or non-use of violence] |
| Conflict
management: |
Process
of generating solutions that could lead to the reduction of
a conflict situation |
| Litigation: |
Process
of getting a conflict settled in a court of law. |
| Mediation: |
The
process of a third party [the mediator] working with disputants
to reach a mutually satisfying solution to their problems. The
goal here is to solve the problems once and for all. It is not
a mere attempt to "keep the peace" as we often have
in conciliatory projects. |
| Negotiation: |
The
process of disputants discussing with each other with a view
to settling the differences between them. |
